804 Social Learning Through VR/AR at Visa

8:30 AM - 9:30 AM Thursday, June 28

Valley

What if we could infuse the power of social learning into virtual reality or augmented reality? While they offer deeply immersive experiences for individuals, both can be primarily a solo experience. Learn how Visa is using connected mobile devices in concert with VR hardware and AR triggers to create collaborative experiences for teams of learners both inside and outside the classroom.

In this session, you’ll explore Visa’s successes and lessons learned and receive guidance for how you can leverage social VR/AR with your employees. You’ll see Visa’s team-based learning game(s) in action, take away a design “template” you can leverage to build a team-based learning experience at your organization, and ideate on how social VR/AR can be used with your employees.

In this session, you will learn:

  • How Visa is using connected mobile devices in concert with extended realities to create collaborative experiences
  • Ideas on how social AR/VR technologies can be used with your employees both inside and outside the classroom
  • Best practices and tips for bringing new technology into your learning culture
  • How you can leverage Visa’s “template” to build a team-based VR learning experience at your organization

Audience:

Designers and managers.

Technology discussed in this session:

Virtual reality (HTC Vive + custom build), augmented reality, iPads.

Shelley Henson

Senior Director

Visa

Shelley Henson is the senior director for global learning and development for Visa, where she leads learning design for Visa corporate strategy, including payments curriculum, Visa business, data and analytics, and onboarding. She is focused on virtual reality for group learning, content curation, geographically distributed in-person learning experiences, and human-centered design. Shelley got started developing adventure-based experiential programs for adolescents with behavioral disorders. From there she moved into corporate team-building, then into higher education, and back again into instructional design for corporate training.

Kara Orellana

Program Coordinator

Visa University Payments College

Kara Orellana is the program coordinator for Visa University’s (VU) Payments College, where she’s responsible for the global implementation of VU’s Getting Started at Visa and Payments Everywhere training programs. Prior to starting with Visa, she worked at a software implementation and consulting firm where she led the training, testing, and change management phases of software implementation. She currently pursuing her MBA at the University of Denver.

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