303 eLearning Simulation-Based Learning and Assessment for a Large QSR Chain

2:30 PM - 3:30 PM Tuesday, June 26

Valley

A large, US-based quick-service restaurant chain was entering the Indian market, planning to open about 1,500 stores in India. The number of trainers was not sufficient to cover the vast geography, and the organization decided to convert 50 to 70 percent of experiential and on-the-job training to simulated workbenches. The plan was to carve out simulations on point of sale (POS) using a limited number of trainers.

In this session, you will learn how to create simulations from actual IT applications for learners to use after they finish the training. You will also learn how to plan the training mix to decide which part of training to allocate to simulated learning. You’ll learn about simple operation research (OR) techniques for planning any large critical investment in simulations. Finally, you’ll see an actual working simulation creation process, demonstrated with a rapid authoring tool such as Articulate 360.

In this session, you will learn:

  • Operation research techniques to plan your training mix
  • How to use Articulate for application-based simulations
  • How to use Articulate 360 to create non-system-based simulations
  • How to create simulations using non-technical business resources

Audience:

Developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).

Technology discussed in this session:

Articulate 360.

Sameer Nigam

Managing Director

Stratbeans Consulting

Sameer Nigam, the managing director of Stratbeans Consulting, has 18 years of experience in skill development and knowledge transfer across various domains. He’s worked in locations around the world, including the USA, the UK, and India. Sameer holds degrees from the Indian Institute of Management (IIM) and the Indian Institute of Technology (IIT), Kanpur. He’s worked with GENPACT to monitor knowledge transfer across large US MNCs in the retail, defense, aerospace, and engineering sectors. In 10 years with TCS, he has worked with Fortune 500 organizations including P&O Nedlloyd and Cummins Engine Company. In India, Sameer has done online learning development and LMS development projects with organizations such as KFC, Aviva, Metlife, the Ministry of Commerce, and the government of India.

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