904 Augmented Intelligence for Learning Solutions

10:00 AM - 11:00 AM Friday, July 28


Today’s learners are faced with an ever-growing surplus of content to learn, process, and employ in their careers. Companies have terabytes of knowledge, skills, behaviors, and standard work required for successful day-to-day operations. They need to empower their employees with a system for efficiently building on or augmenting the capabilities each person brings to the organization. Augmented intelligence is one possible solution.

In this session, you’ll examine several major AI voice technologies and how they’re being used today, including API.AI, Google Home, Alexa, and several others. You’ll then take a look at how voice-user interfacing can be used for learning and information, including demonstrations of hands-free, multi-level instruction complemented by audio and visual feedback. This session will give you the opportunity to engage in a conversation about what new user experiences this technology can give your audience—not years in the future, but today!

In this session, you will learn:

  • About voice-user interfaces
  • About the API.AI open-source technology
  • How to create a basic Alexa skill or Google action
  • About potential uses for AI in your employee development programs

Novice to intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
API.AI, Google Home (Google Actions), Alexa (Amazon Echo, Dot, and the Alexa Skill Kit), and other integrations (Google Calendar, Internet of Things, Amazon DynamoDB).

Kenneth Hubbell

Sr. Mgr. Instructional Design Strategy & Innovation, SVP

Wells Fargo Bank

Kenneth Hubbell is a senior manager of instructional design at Wells Fargo. He is an award-winning instructional design professional with over two decades of experience creating and producing engaging learning experiences. An animator for the EPA at the forefront of digital technology in the 1980s, he became a multimedia pioneer, including a pivotal role on the team developing Shockwave 3D in 2000. Ken holds a bachelor’s degree in industrial design and an MS in instructional technology. He is an accomplished learning strategist, designer, programmer, and videographer. He currently researches advanced techniques for business and education, leveraging games and video to promote learning innovation.

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