Kristi Nokken is an instructional design consultant at UnitedHealth Group. Kristi has more than 15 years of experience developing and delivering eLearning and classroom training in the health care services, retail, and higher education industries. She has created eLearning, as well as virtual and classroom training, in a variety of different subject matters. Kristi holds a master's degree in international development education from the University of Minnesota and in 2011 completed a master's-level eLearning certificate program at the University of St. Thomas.