Jeremy Smith, a senior learning solutions manager at Herman Miller, focuses on learning strategy, change management consulting, and global shared learning services under the umbrella of talent management. Jeremy has been a corporate learning professional for over 20 years, and during that time has played a leading role in learning organizational structure, infrastructure, design and development, governance, measurement, and resourcing strategies. For more than seven years Jeremy has led the effort to introduce and operationalize performance support strategies and systems at Herman Miller, including solutions for IT applications, product introductions, corporate competencies, talent planning, and management skills.