June 10 – 12 Austin, Texas

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1024 Mobile Performance Support: Design Principles

10:00 AM - 11:00 AM Friday, June 12

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The meteoric rise of mobile devices has opened up the opportunity make on-the-job performance support practical. The challenge is to get the right amount of the right content to the right place at the right time to enable improved performance and on-the-job learning.  

In this session, we will discuss principles and guidelines for designing a mobile performance support strategy that includes knowledge capture, analytics, content curation and delivery, and integration of social content. You’ll see case studies that illustrate how these principles have been implemented in a variety of organizations and discuss how they might apply to your organization.

In this session, you will learn:

  • Design principles for getting right content at the right place at the right time
  • When to use the four types of mobile performance support
  • How to integrate mobile performance support into the learning and performance ecosystem

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Mobile performance support tools, xAPI.

Marty Rosenheck

Chief Learning Strategist

Cognitive Advisors

Marty Rosenheck, PhD, CEO and chief learning strategist at Cognitive Advisors, provides talent development, learning experience design, and learning technology ecosystem consulting. He is a thought leader and sought-after consultant, speaker, and writer on the application of cognitive science research to learning and performance. Marty has over 30 years of experience. He has created award-winning learning experiences, designed learning ecosystems, developed cognitive apprenticeship programs, built performance support systems, conducted needs assessments, specified learning paths, constructed virtual learning environments, and developed formal, informal, and social learning strategies for dozens of nonprofit and for-profit organizations.

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