You need a performance support solution, but getting approval to implement a larger, more costly solution takes time—if you have the budget at all. But maybe you don’t need the larger, more costly system. Maybe you can start your performance support journey using tools you already have available.

In this session you will explore how using open-source-based products can help you launch and support your audience without breaking the bank. You will learn from demonstrations on how to use these tools to prototype and test a concept to develop the best workflow and meet your audience’s needs. You will receive a breakdown of open source and free technologies that can be used to build a solution with a minimal or zero budget. You will leave this session understanding what’s needed, and how to plan, demonstrate, and launch working versions of several key performance support tools that you can model and implement within your organization.

In this session, you will learn:

• Which open source tools and apps you can utilize to launch a performance solution(s) with no budget
• How WordPress works and how to get started in designing a solution to meet your needs
• Several examples of common challenges and how you can easily solve them with open source tools
• How to deal with design and technology solutions
• Five ways to improve your performance support solutions
• How a responsive solution can simultaneously support both your mobile and desktop users

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
WordPress, WordPress plug-ins, HTML5, PhoneGap, GoogleDocs, and responsive frameworks.