823 Performance Support: Taking It Further
4:00 PM - 5:00 PM Thursday, June 11
Strategy
Lone Star H
You’ve heard about performance support and hopefully tried a small project or two. Or maybe you’re excited by the idea and want to accelerate its growth in your organization. Once you get to initial buy-in, either just within your team or with a small group of initial clients, what’s next?
In this session you will explore several next steps in your performance support journey, including how to sell the idea to your clients and stakeholders. You will look at the positioning of performance support in the learning and performance ecosystem and see how other ecosystem components, like social media, knowledge management, and mLearning can help take it further. You will also discuss some ideas for turning performance support into a part of your business model.
In this session, you will learn:
- How to sell performance support to your stakeholders
- Where performance support fits in the learning and performance ecosystem
- How to take performance support efforts further
- How to integrate performance support into your organization’s business model
Audience:
Novice to advanced designers, developers, project managers, and
managers.
Technology
discussed in this session:
Social media, knowledge management, and performance support.
Marc Rosenberg
President
Marc Rosenberg and Associates
Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.
