June 10 – 12 Austin, Texas

Register Now Co-located Event

421 Micro-learning for Performance Support Using MVC: Mobile-video Collaboration

4:00 PM - 5:00 PM Wednesday, June 10


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Delivering precise information in real time is vital in successful implementation of any performance support strategy or system. Due to the on-demand and just-in-time nature of performance support, pre-defined and structured content results in multiple issues including undesired performance, pushing irrelevant information, lack of interest, and more. Knowing that linear learning is not capable of fulfilling performance support needs, many organizations are unsure about choosing the right path for creating content.

In this session you will learn how you can use micro-learning effectively to prepare content for performance support. You will discuss three key aspects—mobility, video, and collaboration (MVC)—which help in achieving performance support requirements. You will examine the importance of various mobile features, the role of video content, and the need of crowd-sourcing for knowledge collaboration in performance support solutions. You will leave this session understanding how MVC is helping provide performance support effectively in area like sales training, product training, on-the-job aids, and more.

In this session, you will learn:

  • The importance and application of bite-sized knowledge chunks in performance support
  • To visualize micro-learning as a complete solution to providing performance support
  • The effectiveness of mobility to deliver video based interactive and rich content
  • The role of crowd sourcing in knowledge generation and knowledge sharing for improved performance support
  • Lessons from a case study that demonstrates an implementation of micro-learning and MVC

Novice to advanced designers, developers, managers, project managers, and VPs.

Technology discussed in this session:
Next-generation video delivery platforms, mobile devices, and technologies, a collaboration platform for content creation, and micro-learning techniques.

Umesh Kanade

General Manager—Technology Solutions

Harbinger Systems

Umesh Kanade is a general manager of technology solutions at Harbinger Systems. With more than 15 years of experience, Umesh has been actively involved in designing technology solutions with innovation and passion for a variety of businesses across the US. Umesh heads the proposal engineering function at Harbinger. He has been instrumental in driving the research and development portfolios and is part of designing and delivering enterprise solutions for the health care, human capital management, and eLearning industries. With expertise on the latest mobile, cloud, and big data technologies, Umesh is recognized as an expert in design and product development. He holds a bachelor’s degree in computer engineering.

Maheshkumar Kharade

Associate Architect

Harbinger Systems

Maheshkumar Kharade is an associate architect at Harbinger Systems and a member of the company’s technology forum and proposal engineering group. He is an active contributor in the technology arm of Harbinger’s marketing division. Maheshkumar has over eight years of experience in the design and development of enterprise applications in the business intelligence, health care, and eLearning domains. His core technology expertise is in Java, J2ee, Java frameworks and libraries, Android, big data, and the cloud. He is frequently invited as a guest speaker at management colleges and universities. Maheshkumar holds a bachelor’s degree in information technology from Pune University.

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