As learning professionals we know solutions must go beyond 'let's just make a training course.' Learning happens everywhere in an organization and the needs are increasingly complex, especially in distributed and remote work environments. This is where we need to steal a powerful tactic from the marketing department: journey mapping.

Understanding the learning journey, critical junctures, and personalizing the experience allows you to meet learner where they are to guide them through the process and create a powerful experience that supports long-term retention. In this session you'll learn what the learning journey is, how to pragmatically begin constructing from your existing learning solutions, including examples, and five tips to make the transition as easy and successful as possible.