Following a process to the letter not only ensures employees get the right results, but it can also keep the company from a legal nightmare! Learn about the design and development of this shoplifting course made for Tiffany & Co. using Articulate Storyline 360, Filmic Pro, and an iPhone. You'll see how a game teaches, with repetition, the fundamental concepts. As learners proceed they apply what they learned in video scenarios from an actual store and are asked how to handle the particular situations.

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