Gathering stories from SMEs is a never-ending challenge. SMEs are busy and they generally don’t understand training and learning the way you do as an instructional designer. You need to negotiate and navigate their needs and wants to that of your learners. Ultimately, you need relevant examples and stories from SMEs to make your eLearning more realistic, relevant, and engaging.
This session will focus on a common sticking point in creating scenario-based learning. In it, you’ll learn how to ask focused questions and techniques to probe SMEs for additional details such as mistakes and consequences. You'll learn ways for getting “unstuck” while working with SMEs, and why it’s better to interview SMEs rather than have them write scenarios themselves. You'll leave this session with tactics to help you get the concrete examples and stories you need from SMEs.