The AI Ladder: Preparing for the Not-So-Distant Future of Learning Technology

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Understanding Learning Trends Online Conference 2020 - December 2, 2020

JD Dillon

Chief Learning Architect
Axonify

Becca Wilson

Senior Product Manager, Training & Certification
Amazon Web Services (AWS)

Artificial intelligence is already transforming the way work is done. Terms such as deep learning and neural networks are becoming standard within business intelligence and information technology teams. Yes, some jobs are disappearing due to automation. But more often, roles are changing to focus less on repetitive tasks and more on human functions— things we can do that machines cannot. As work rapidly evolves, L&D must also rethink its role within the organization and how it can leverage AI to improve its own practices and bring renewed value to the business.

In this session, we'll explore the potential for AI-enabled technology within workplace learning and discuss the role L&D professionals must play to deliver clear business value. You'll learn about the range of AI capabilities and their application to L&D strategies including personalization, performance support, and advanced analytics. You'll be introduced to the AI Ladder, a framework that explains the foundation for an AI-enabled organization, and walk away with tactical steps for building the information architecture necessary to gain value from AI. Finally, we'll explore important considerations such as privacy, transparency, and governance with regard to AI strategy. You'll leave this session ready to have an informed, outcome-focused AI conversation with your peers and stakeholders.

In this session, you will learn:

  • How AI is fundamentally changing the nature of work
  • How AI can be leveraged to solve a range of workplace learning problems
  • How to establish the information architecture necessary to execute an AI strategy
  • How to begin an informed AI conversation with your peers and stakeholders

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