With learners constantly reporting that they’re bored by training and with traditional training methods (lectures, reading, audio / visual, demonstrations) and have lower rates of content retention then we’d like, there's got to be a better way. How can we engage learners, increase their comprehension and retention, and as a result improve their on the job performance?

In this session, you’ll learn how to create fun games, interesting characters, and engaging storylines, and see how doing so can improve the effectiveness of your training. You’ll focus on scenario-based games and simulations and align them with a variety of soft-skills, such as sales, customer service, management, and negotiations. You'll learn best practices in creating scenario-based games including character, story, and activity design, and get a clear understanding of when to most effectively leverage game features like points, badges, power-ups, leaderboards, prizes, and feedback. You'll learn how to engage learners on a deeper level, sustain their focus, and keep them coming back for more. And most importantly, you'll learn how to measure the results of the training, identify behavioral trends, and adjust or pivot your training to ensure maximum knowledge retention.

Please note that due to a family emergency, Stephen Baer wasn't able to present the session. Richard Lowenthal presented this session.


Session Video