How does digital literacy impact a mobile strategy? This session will address some commonalities around behaviors in the context of technology. Participants will explore obstacles, myths, and plain-old odd objections to technology.  You will look at bizarre double standards like: “I can face-time my granddaughter, but am not comfortable with video conferencing.” You will learn how to identify those challenges, and learn new ideas and tactics to help make the ever growing technology garden more appealing. Participants will review techniques, tactics, and strategies that users can use to combat varying levels of digital literacy.