Onboarding is a universal issue for all organizations. Employee-orientation programs raise awareness about people, practice, and processes, but there are lingering challenges that a new employee faces to acclimate to their new job: Each workplace brings a different vocabulary set, often unique to the organization, and quite commonly heard in both formal and informal conversations. How do newcomers learn different lingos and acronyms to become part of the conversations?

In this case-study session, you will explore how mobile learning has formed a significant part of Qualcomm’s approach to onboarding. You will discover how mobile technology helps workers quickly become acclimated to the business, culture, and team. You will learn how organizations can offer employees more tools to help them settle into their new jobs better and faster. You will leave this session with new ideas of how you can utilize mobile learning to enhance your company’s onboarding process.

In this session, you will learn:

• Why it makes sense to use mobile learning for onboarding
• Different onboarding areas mobile learning can assist in
• How the Qualcomm mobile-learning team tackled the issue
• The lessons the team has learned from its approach

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Web, mobile web, iOS apps, Android apps, web apps.