Courtney Eagen
Manager, Global Training Quality Assurance & Testing
Johnson & Johnson
Courtney Eagan is the quality assurance manager for learning design &
development at Johnson & Johnson Global Services. She leads a team of
quality assurance specialists responsible for partnering with designers and
developers to ensure all learning products are defect-free and promote
engaging learning experiences. Before joining J&J, Courtney worked in various
operations roles with expertise in finance, quality, and risk management.
Courtney holds an undergraduate degree in economics and is currently
pursuing her master's degree in organizational leadership from Michigan State
University.