Carol Cohen is a manager of sales training and enablement at Plex Systems. She is a fourth-generation teacher, beginning her career as a schoolteacher and then moving to corporate training. Before joining Plex Systems, a SaaS company, Carol worked at Hewlett-Packard. She was recognized by Brandon Hall Group and ATD for her innovation in instructional design with nine awards, including two silver medals. She received the Training Industry Magazine Editor’s Choice Award for her article on social learning in 2013, and she is often tapped to present industry webinars on subjects such as mobile learning and gamification.