Abbi Hake, a manager of performance consulting at Becton, Dickinson and Company, is a 15-year veteran of the learning and development industry with expertise in performance consulting, eLearning design and creation, and technical writing. Much of her experience comes from working with large corporations to conceptualize, design, and build web-based and instructor-led curricula, in addition to other performance solutions. In the microlearning space, Abbi has led a team of instructional designers in the transformation of bulky web-based training into a curriculum of targeted web and video microlearning segments. She also hosts technical training webinars and facilitates DISC behavioral awareness training.