Denise Wilson is the director of StarUniversity at Capital City Bank and has a consulting practice focused on performance improvement. A CPLP with over 25 years’ experience in training and development, Denise brings passion, energy, and make-it-happen attitude to everything she does. As Capital City Bank’s learning leader, Denise believes it is her responsibility to inspire a passion for learning in bank associates and provide them the tools to be successful. The Teller Learning Hub is one of those tools. It came from a desire to give tellers the information they need when they need it in a familiar format.