Pavandeep Dhillon is a senior consultant, L&OD at Mackenzie Health. She has over 10 years of experience in the education technology field across the corporate, higher education, and healthcare sectors. In addition to eLearning development, she has expertise in the implementation and optimization of learning management systems and virtual conferencing tools. She has successfully implemented Absorb LMS, DualCode Moodle LMS, Desire2Learn LMS, and Saba Centra. Pav has presented at various conferences such as Learning Solutions, eACH, and the Canadian eLearning Conference. She has also authored publications for The Learning Guild and Adobe on the topic of learning management systems.