609 User Testing: A Deep Dive
1:00 PM - 2:00 PM Wednesday, March 28
User testing is one of the most powerful tools in creating solutions that work the way you want—and the way your learners expect. Unfortunately, it’s often overlooked and can even be scary if you’ve never done it before. But solid user testing techniques can actually be easier to start using than you might expect.
In this session, we will cover a simple and reliable process—including customizable templates for each step—and recommended tools that are easy to learn and cheap (or even free) to use. Whether you’re new to eLearning or just new to discovering usability principles, you will leave this session with the knowledge, tools, and confidence you need to get started making user testing a part of your process, and you’ll even have your first user test under your belt!
In this session, you will learn:
- How user testing can be used specifically in the world of L&D to make what we create better
- What user testing can help you with and what it can’t
- Everything you need to start performing user tests, from planning to reporting
- Which amazing, easy, and free tools will be the most help with your user testing process
Novice and intermediate designers and developers.
Technology discussed in this session:
Productivity and collaboration software such as Google Sheets, Docs, and Forms; web conferencing software such as Zoom and GoToMeeting; advanced user testing software such as TechSmith Morae.
Judy Katz makes stuff that helps people learn. She is a strategist, designer, and developer, as well as a frequent speaker and writer. She has worked in the field of learning and development since 1997 and holds a bachelor's degree in English from the University of Texas, an MBA from Baker University, and an MEd in instructional design with a focus on workplace learning from UMass-Boston.