502 Targeted Curation for the Savvy Learner
10:45 AM - 11:45 AM Wednesday, March 28
Instructional Design
Salon 3
Curation is a hot topic in learning. No longer is L&D expected to create all training materials. To remain competitive, you need to explore and leverage multiple types of training resources. But how do you find targeted content? What is the right mix of training resources? How do you decide what to include?
In this session, you’ll find out how New York Life Insurance Company resolved these questions and found content that aligned with business goals. You’ll get an inside look at their entire process, including how they collaborated with SMEs in defining a skill and competency; what processes they used to structure the design of their learning concept; the lessons they learned when searching for training assets; and how the structure has continued to evolve over time. You’ll also find out more about their review process, as well as why you need to offer diverse training assets.
In this session, you will learn:
- What targeted learning content is, and how it benefits your learners
- How to structure learning content that follows specific design principles and also meets business goals
- How to apply best practices for curating diverse learning content to meet the needs of all learners
- Why targeting the right content increases the adoption and socialization of learning
Audience:
Intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Eileen Mickas
Curator
New York Life Insurance Company
Eileen Mickas is a senior associate of curation for New York Life, where she has worked for 27 years. She has been involved in corporate education for over 17 years and has a broad range of experience designing, implementing, and managing core business training programs related to regulatory and compliance topics, as well as designing onboarding curriculums. Eileen’s expertise includes eLearning; she was responsible for designing and developing asynchronous eLearning training programs. In her role, Eileen supports learning by curating content across the enterprise to align core competencies, skills, and roles.