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301 How to Use Groups on Teams, Slack & Workplace to Improve Employee Performance

2:30 PM - 3:30 PM Wednesday, April 20

Salon 1/2

Do you create learning that seeks to change behavior but you find that your courses or eLearning modules just aren't creating the measurable impact you desire? Do you want to become known as the training department that creates business results? The #1 reason even the most effective courses fail to change behavior is because learning something new does not automatically translate into doing something different. You can solve this problem by hosting a simple virtual community using technology you already have.

The practice of designing, building, and hosting a virtual learning community ensures that knowledge learned in class has a safe environment to flourish and  grow. You can create opportunities to practice, be inspired, explore concepts, share challenges, ask for guidance, and receive coaching and feedback. Learn how to utilize communities in Slack, Teams, and Workplace to turn your courses into high impact performance teams. Your learners need a place to go after training is over to get support, ask questions, and gain clarity. And facilitators need a way to stay connected to increase the value of the course content, keep people in action, and remove obstacles and roadblocks to implementation success.

In this session, we'll explore three case studies of companies that have successfully implemented virtual communities to increase the results of their training programs. We'll examine the type of content that is best served in this type of design style, and explain how to build, launch, and manage your community.

In this session, you will learn:

  • Three case studies of successful uses for a virtual learning community strategy
  • How to describe the value and benefits of building a virtual learning community
  • How to identify platforms to build your own virtual learning community

Technology discussed:

Slack, Microsoft Teams

Susan Gatti

Fractional CLO and CEO

ImmixID Consulting

Susan Gatti is owner and chief learning officer of ImmixID, a learning performance company designed to ensure learning drives performance. For two decades Susan has crafted learning solutions that drive the performance of people, products, and services. She served in leadership roles in corporate learning for Commerce Bank, W Hotels, and Ann Taylor Corp before launching her own instructional design company. Focusing on the business side of learning, Susan has developed a proven business model and approach to creating an on-demand virtual learning team; instantly mobilized to provide clients with the best talent in areas of instructional design, graphic design, programming, multi-media, and project management.

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