305 Demonstrating the Value of Training to Your Organization
2:30 PM - 3:30 PM Tuesday, March 26
Data and Measurement
Demonstrating the value of training and eLearning is a common challenge for instructional designers and eLearning developers. ROIs and cost-benefit analyses are almost never done, and KPIs often aren’t used to measure performance changes. However, using data to understand the results of your projects and approaches and then share them with others can do a lot to help others see what benefits come from your team’s work.
This session will dig into simple techniques you can follow to prove the value of training—from completing an initial training needs analysis, to calculating the cost-benefit of training, to evaluating success using key performance indicators (KPIs). You’ll also learn how to identify when training isn’t the solution to the business problem, and what to do instead.
In this session, you will learn:
- How to identify KPIs
- How to do a cost-benefit analysis
- How to do a training needs analysis
- How to measure performance
- How to propose non-training solutions
Designers, developers, and managers
Nicole Legault is a community manager at the software company Articulate. Nicole has a varied skill set that includes expertise in instructional design, eLearning development, and more. She has written hundreds of articles on the topic of eLearning and instructional design. She is a skilled public speaker and has delivered many hours of training and presentations on a variety of topics related to training. Nicole strives to create engaging sessions based on practical skills that can be used immediately on the job.