Our training team faced a serious challenge when we inherited a nation-wide network of manufacturing sites with no formal on-boarding programs. The current training most people were doing was overwhelming, with new employees expected to go through over 200 procedural documents, dozens of PowerPoints presentations, and site-determined on-the-job training. No surprise, this chaotic approach led to low moral, high turnover, and numerous production errors. We knew we needed to rethink this on-boarding, but how?

In this case study session, you’ll find out about the process our training team developed to build a new on-boarding learning infrastructure—the ABGs—and how you can use this process in your own work. You’ll look at how we assessed our current state, built new learning strategies, and developed our programs through deployment and evaluation. You’ll also get tips on relationship building with your SMEs, gaining leadership buy in, and overcoming training obstacles in a large corporate setting.

In this session, you will learn:

• What the “ABG's” we developed to build a learning infrastructure are and how they can help your work
• Ideas for how you can create interactive on-boarding
• Tips for innovating within existing methodologies
• How to scale your solution for multiple audiences
• Options for supporting your employees after on-boarding

Audience:
Novice and intermediate designers, managers, directors, and senior leaders (VPs, CLOs, executives, etc.).

Technology discussed in this session:
Articulate Storyline, Albert mobile app.