ECO1013 Creating a Learning Ecosystem at BMO: Being Nimble and Hitting the Mark
10:00 AM - 11:00 AM Friday, March 24
Management and Strategy
Poinsettia/Quince
Global. Digital. Mobile. Agile. Disruption. The business landscape is changing rapidly. New technology, new industries, new entrants, new customers, and an evolving workforce are sparking new expectations for every company. How do you respond? Can you advance human performance through innovative design?
In this session, you’ll discover how BMO Financial Group is addressing this changing landscape by building a leading, end-to-end learning and experience design ecosystem. The BMO team’s approach uses design thinking, nimble processes, and the right combination of engagement, design, social, learning, and communication levers to meet business needs. You’ll explore BMO’s journey to make this strategy come to life, what has changed, and its early proof points of success.
In this session, you will learn:
- What the role of the designer is in advancing human performance
- How to break down the silos between learning, design, and communication to create new employee-focused solutions
- How to bring design thinking to life, to prototype, and to hack with curious experimentation
- How to use a design community of practice to drive new capabilities and spark innovation
Audience:
Novice to intermediate managers, directors,
and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
This session will focus on new design approaches
and channels vs. specific technology platforms.
Gina Jeneroux
Managing Director & Head of the Institute for Learning
BMO Financial Group
Gina Jeneroux, a managing director and head of the Institute for Learning at BMO Financial Group, is a strategist and communicator who drives people to think differently. Her passion is helping people tell clear, simple, compelling stories that can move an audience, seal a deal, or inspire new ideas. It’s all about creating a spark! Through more than 25 years in the banking industry, Gina has built a strong reputation as a business-focused professional with deep expertise in strategy, design thinking, innovation, and human performance solutions that make an impact.
