Sharing What Works

March 22 – 24, 2017 Orlando, FL

Register Now Includes:

LS206 Rolling Out an Online Video Portal: Best Practices and Lessons Learned

1:00 PM - 2:00 PM Wednesday, March 22



If a picture can convey a thousand words, imagine how much more a video can convey. Videos are fast becoming a standard means of sharing knowledge and training information in organizations, but using them effectively has a number of challenges. How can you ensure they’re searchable, archivable, and relevant for your audience? How can you easily organize and manage these dynamic training assets, including user-generated content? And once you’ve created videos, how can you drive traffic to your online video portal so this content is actually viewed by the people who need it?

In this case study session, you’ll learn how to solve these questions through the experiences Synaptics went through as it launched its own internal online video portal to improve knowledge-sharing within the company. You’ll look at the project requirements, timelines, key stakeholders, and metrics of success you’ll want to consider for launching an online video portal project. You’ll then explore various ways to drive traffic and adoption to your site, as well as best practices to ensure your program’s success. (Hint: Don’t do some of the things Synaptics did!)

In this session, you will learn:

  • What Synaptics’s experience can teach you about what to do and what not to do when rolling out an online video portal
  • Best practices for launching your own online video portal
  • How to design metrics of success for an online video portal project
  • What the considerations and requirements for an online video portal project should be

Novice to intermediate managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Panopto and Centrify.

Minette Chan

Director of Sales and Technical Learning Solutions


Minette Chan is the director of sales and technical learning solutions at Synaptics, a high-tech company based in San Jose, California. Having run professional services, customer success, sales, engineering, and HR training in both startup and corporate environments, she brings a unique perspective of how training should be aligned to business. Minette was recognized as one of the “Top 10 Trainers” by Training magazine in 2012, and was named a Gold Award winner for Excellence in Learning by Brandon Hall in 2015.

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