With so much of your design work focused on smooth navigation, creating engaging content, and crafting complex interactions, you may overlook a basic issue: Can people actually be successful with the course? Design flaws such as overload, ineffective use of multimedia (especially narration), and poor assessment items are just some of the ways an “engaging” course can still cause people to stumble.

Join this session to take a closer look at the most common, but also easily fixable, issues that can trip up learners. You’ll find out how context failures, interaction failures, attitude failures, or even reality failures can make an otherwise well-designed course ineffective. You’ll then discuss a wide range of ways that designers can avoid or correct these problems, helping to ensure that your audience can get the most out of your course.

In this session, you will learn:

• How to identify which tools are best suited to your audience, organization, and instructional goals
• How to better understand tools at their root so you can leverage them in more useful ways
• Ideas for partnering with your audience to create more user-generated content
• Ideas for overcoming resistance and common objections
• Hands-on tips for using these tools to create a solution for your workplace challenges

Audience:
Novice to intermediate designers and developers.