Sharing What Works

March 22 – 24, 2017 Orlando, FL

Register Now Includes:

LS408 We’re Ducks, Not Dinosaurs: Aflac’s Shift from ILT to Virtual

4:00 PM - 5:00 PM Wednesday, March 22

Virtual Classroom


With the business world changing at an ever-increasing pace, even L&D strategies that have served you well in the past may not be as effective in the present. At Aflac, one challenge was a traditional ILT approach to training that just wasn’t the right fit for the company anymore. The team knew that by aligning learning strategies and solutions to emerging technologies, they could not only make a bigger impact on the people taking their training, but also make an overwhelming impact on the company’s bottom line. And the change they made to do this was a shift to virtual.

In this case study session, you’ll find out more about the overall scope and ideology of Aflac’s strategic shift from ILT to VILT. You’ll explore their journey through this process, including the learning solutions explored and the best practices they learned from this process. You’ll also find out more about the resources, technologies, and strategies that helped them along the way. Finally, you’ll take a closer look at the business side of this shift and examine the overall ROI they experienced by adopting this new approach for training.

In this session, you will learn:

  • How Aflac shifted from ILT to VILT and what they learned from the experience
  • How to devise a strategy for incorporating virtual and blended learning solutions
  • What the impact of VILT on a company’s bottom line can be
  • How to identify a personal case for change within your own company

Novice to intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Saba and Adobe Connect.

Deidre Williams

Learning Advisor


Deidre Williams, a learning advisor with Aflac, has over 15 years of experience in corporate learning and development. Throughout her career, she has served in key leadership positions overseeing both domestic and international business endeavors with industry innovators such as Merck & Co., Intrepid Learning, and Total System Services. In 2014, she joined Aflac as a product training manager; in her current role as a virtual training manager, she is responsible for deploying robust learning solutions for Aflac’s salesforce.

<  Back to session list Top ^