Sharing What Works

March 16 – 18, 2016 Orlando, FL

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ECO915 A Learning and Performance Ecosystem Project Showcase: Problem, Process, Solution

8:30 AM - 9:30 AM Friday, March 18

Ecosystem - Processes


A multinational industrial manufacturing company recognized that it had excessively high inventory costs. The executive vice president of quality systems engaged a L&D organization to see whether they could help. L&D conducted a thorough needs analysis, harvested knowledge from experts, and developed a solution using five ecosystem components: performance support, knowledge management, access to experts, social networking and collaboration, and structured learning.  

In this case-study session, you will explore the analysis and design methods used and view the product of this innovative learning and performance ecosystem project. You will learn a proven process for analyzing business problems and how L&D can break free from providing training solutions and meet the needs of a broader ecosystem.

In this session, you will learn:

  • How L&D reframed a training project into an broader ecosystem project
  • How a level IV business metric was identified
  • A proven process for analyzing and prioritizing different aspects of the business problem
  • How the ecosystem solution addressed the problem
  • Valuable lessons learned

Novice and intermediate designers and developers, project managers, and managers.

Technology discussed in this session:

Steve Foreman


InfoMedia Designs

Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.

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