Barbara Babcock is a senior manager, merchant sales and support, for Sears Holdings Corporation’s Learning Program Office. Barbara’s passion is building a culture of continuous improvement through strategic engagement and transformational learning technologies. She has developed and implemented learning initiatives scalable to a global level, including a self-directed new hire onboarding program, virtual conference, talent development strategic initiative, and multimedia on-demand performance support. Her professional background includes L&D leadership roles in the corporate, academic, and nonprofit sectors. Barbara holds an MA in educational technology leadership from George Washington University and a BA in economics from the University of Dallas.