Sharing What Works

March 16 – 18, 2016 Orlando, FL

Register Now Includes:

LS702 Lessons Learned on Developing a Gamified Learning Platform

2:30 PM - 3:30 PM Thursday, March 17

Games and Gamification


Over the last decade, there has been an industry-wide emphasis on developing learning objects with embedded gamification elements. However, taking the concept of gamification past the singular learning objects to the more global, overall learner experience is more of a rarity.

In this session, you will be shown the specifics of one company’s journey and lessons learned so that you can take those practices to your own company. You will explore the realities and challenges faced when designing and developing a gamified open-learning platform. This session will focus on the learner experience design process with specific emphasis on the engagement model, learning space and journey, and game economy. You will learn how issues were solved relating to employee goals and ambitions, the learner lifecycle and engagement loops, learner motivation and emotional engagement, as well as establishing criterion and conditions that set a solid foundation for the game economy.

In this session, you will learn:

  • The definition of gamification
  • How to plan for the learner lifecycle
  • How to incorporate Barte’s player types into your game mechanics
  • How to set up a game economy
  • The elements to consider in the learner experience design process
  • The best practices for the learning space and how to outline the learner journey
  • How to support the learner’s sense of autonomy and mastery
  • How to evolve your system to add new functionality and to stay relevant

Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Examples of a gamified platform.

Kami Hanson

Senior Manager, Learning Program Office

Sears Holdings Corporation

Kami Hanson is a senior manager of the Learning Program Office for Home Services at Sears Holdings Corporation (SHC). She graduated from Utah State University with her doctorate in instructional technology and learning sciences. Kami joined SHC in 2014 and has led a learning transformation impacting over 175,000 associates. She has worked collaboratively with the Innovations team to design the learner engagement model and game economy for an open-learning, gamified learning management system. She has been in the field of adult learning for over 15 years, having worked in academia, the financial industry, retail, and now, home services.

Barbara Babcock

Senior Manager, Merchant Sales and Support

Sears Holdings Corporation

Barbara Babcock is a senior manager, merchant sales and support, for Sears Holdings Corporation’s Learning Program Office. Barbara’s passion is building a culture of continuous improvement through strategic engagement and transformational learning technologies. She has developed and implemented learning initiatives scalable to a global level, including a self-directed new hire onboarding program, virtual conference, talent development strategic initiative, and multimedia on-demand performance support. Her professional background includes L&D leadership roles in the corporate, academic, and nonprofit sectors. Barbara holds an MA in educational technology leadership from George Washington University and a BA in economics from the University of Dallas.

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