Sharing What Works

March 16 – 18, 2016 Orlando, FL

Register Now Includes:

ECO614 The Evolution of Work and Performance Support

1:00 PM - 2:00 PM Thursday, March 17

Ecosystem - Technology


Training events often fall short of delivering results in the workplace. Training can be too far removed from application on the job, and in many cases there is a reliance on outmoded models that fail to take into account the dynamic environment of the modern workplace. The demand for information and action is accelerating. This paradigm requires a different approach to supporting performance and development, including real-time access to people, process, tools, and content, linked to the unique needs of the individual.

In this session, you will learn how certain US federal government agencies are transforming their initiatives from a learning event model to continuous development through the design and implementation of performance ecosystems. You will see real-world examples of ecosystem design and implementation, and will be able to evaluate your own initiatives through the lens of always-on continuous development. Some of your takeaways will include: measurable approaches to supporting multiple points of need within the workplace, from just-in-time to new skill development; and a short list of tools and technologies that are easing adoption.

In this session, you will learn:

  • How government agencies are transforming their learning and development initiatives
  • The constituent parts of a performance ecosystem, including formal and informal content, social media, and performance support
  • The need for better tracking and measurement
  • Where ecosystems have been, where they are now, and where they are going

Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:

John Low

Chief Creative Officer


Over the past 16 years, John Low has led the artistic creation of more than 1,000 technology-based training and performance solutions. Since 1998 these projects have been recognized with 50 industry awards. John provides creative direction on projects and consults with federal government clients on how best to use advanced learning technologies to achieve organizational goals. Current focus areas include the use of virtual environments for training simulations, and the use of mobile technology and augmented reality for training and performance support.

<  Back to session list Top ^