Sharing What Works

March 16 – 18, 2016 Orlando, FL

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LS108 One Step Ahead: Consulting with Clients on Mobile Learning Strategy

10:45 AM - 11:45 AM Wednesday, March 16



There is pressure on everyone in learning and development to stay ahead of the curve when it comes to new technology. Knowing the right questions to ask and getting clear information on how to educate clients enables you to switch gears from a reactive order-taker to a consultative partner. Instructional designers and managers need to be grounded in the fundamentals of mobile learning strategies.

In this session, you will learn the right questions to ask as you move through the engagement process with your clients, specific to mobile learning. You will examine the similarities and differences for consulting when mobile learning is involved. This session will demystify and clarify key terminology, explain the main technology options, discuss how to select the right technology for the project, and show you how to present your solutions and conclusions to your clients. You will see where the rules have changed and be educated on those differences, and you will be offered tips for presenting the very best options to your clients.

In this session, you will learn:

  • To determine the right questions to ask in a needs analysis for a client who is asking for a mobile solution
  • To recognize the signs when mobile learning is or isn’t the best fit in a particular situation
  • To educate clients about what a mobile solution is and isn’t
  • To present your analysis and recommendations to your client

Intermediate designers, project managers, managers, and directors.

Technology discussed in this session:
Tablets and smartphones.

Steve Yacovelli

Director, Inclusion & Change


Steve Yacovelli, the director of inclusion and change for SweetRush, focuses on helping clients embrace and adapt to using new and innovative ways to work with their employees. Steve has worked with such great organizations as The Walt Disney Company, IBM, Tupperware Brands, George Washington University, The Bill & Melinda Gates Foundation, and Bellsouth-AT&T. A published author, Steve holds a BS degree in public relations, an MA degree in educational policy and leadership development, and an EdD degree in instructional technology and distance education.

Shauna Vaughan

Digital Design Senior Manager


Shauna Vaughan has nearly two decades of experience as an instructional designer and performance consultant. She typically works on challenging, large-scale learning solutions with complex business and learning requirements and a variety of tools and technology, such as learning ecosystems, gamification and game- based learning, and mobile. Shauna is dynamic, always ready with an idea or three, which are backed by her master's degree in instructional design, research in storytelling, and her wealth of experience in instructional design. Her background is multi-faceted, with experience designing learning solutions for clients in a variety of industries, including several Fortune 500 companies.

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