Sharing What Works

March 16 – 18, 2016 Orlando, FL

Register Now Includes:

LS204 Restructuring an Onsite Training Model to Offsite

1:00 PM - 2:00 PM Wednesday, March 16

Management and Strategy


Many client training models are geared to an onsite visit that compacts training into a deluge of information and often does not allow for the interaction of the client to effectively make the change they need to make. Many learning professionals are confronted with the problem of delivering instruction to clients or others who have a hard time understanding the process, the system implications, and the specifics of the content that is being delivered.

In this session, you will learn about the issues that plague organizations and their mindset, and how delivery of information affects that mindset. Examples and applications—both successful and unsuccessful—will be shown and explored. You will learn about a variety of methodologies, tools, structures, and timing that were used to deliver a varied implementation and training process.

In this session, you will learn:

  • Key considerations in redesigning a training process
  • The types of tools that can be used to assist delivery of instruction over time
  • How to assist clients and trainees, who may be technologically weak, to be able to accomplish new tasks
  • The kinds of questions to ask clients and attendees about their world and processes

Novice to advanced project managers, managers, and directors.

Technology discussed in this session:
Skyprep, Basecamp, Trello, Asana, Google Drive, Google Forms, Google Sheets, WebEx, and GoToMeeting.

Bill Bollenbach

Implementation & Training Team Leader/Coordinator

Frontline Technologies

Bill Bollenbach, an implementation and training team leader/coordinator at Frontline Technologies for 10 years, was an elementary classroom teacher for 22 years. Bill has organized and held over 200 events around the US for clients to increase learning and to network with others. He also managed a team to implement and train school districts around the US and Canada to use Frontline Technologies products. He has cooperatively led the initiative to restructure the training model, implemented a basic LMS, and reduced travel to onsite events by 80 percent over the past year.

<  Back to session list Top ^