531 Engaging with Learning Consultants: The Secrets Revealed

10:00 AM - 10:45 AM Friday, November 19

A successful learning project involves both Business Operations and the Learning & Development organizations to ensure the consideration of existing processes and procedures in the future sustainability of a new project. We’ll share our hard-earned experience to enable you to avoid obstacles in your consulting project. You’ll learn the importance of involving stakeholders, establishing milestones and checkpoints, having a good communication plan, and building in time to create adequate knowledge transfer and user adoption when engaging with consultants to implement successful learning projects.

In this session, you will learn:

  • How to involve all stakeholders and obtain the necessary executive buy-in to get subject matter experts involved early and often
  • The fundamentals of creating a strong communication plan with regular cadence to all stakeholders
  • Why it’s essential to allow adequate time to get the product delivered and knowledge transferred to those that will ultimately implement and sustain the work

Carl Fink

Lead Instructional Designer

National Grid

Carl Fink is an instructional designer with experience in both in-person and eLearning course development and delivery. He has worked in the manufacturing, defense, and utility businesses, supporting every function from skilled trade progression to executive coaching. Always interested in learning new skills, Carl has also worked in information technology and as a freelance writer.

Erin Cunia

Quality Content Manager

National Grid

Erin Cunia is a quality content manager at National Grid. She is also a Certified Professional in Talent Development (CPTD) with a bachelor's degree in psychology and a master's degree in instructional design, development, and evaluation from Syracuse University. Erin is a learning professional with over 20 years of experience creating and implementing training strategies. She is passionate about adult learning theory and creating solutions that help people do their best work. Erin has worked at National Grid for 10 years, starting as an instructional designer in US Technical Training and working her way up to her current role.

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