As remote and hybrid work become more the norm than the exception, keeping the workforce connected, engaged, and information flowing is paramount. Yet a Gartner report revealed that 80% of organizational social initiatives fail, and a recent study in Nature concluded that remote work is leading to an increase in knowledge silos which are putting organizations at long-term risk in critical areas such as creativity and innovation. Is this just the new normal, or are there ways to learn from past mistakes in fostering collaboration? Can we bring a new approach to enhancing connection in the new world of work?

In this session, we’ll examine the current approaches to enhancing social behavior, and how and why they fall flat. You’ll learn why L&D should be out front in the effort, and the real role of management and technology in creating greater collaboration. We’ll explore the greater psychological and sociological barriers at play, how to reveal the often invisible impact of organizational design, and various ways to leverage and contextualize social by design approaches in your own organization.

In this session, you will learn:

• The true value of enterprise social technology
• The role of management in encouraging social behavior
• Psychological and sociological barriers to connection in organization
• The impact of organizational design on establishing a learning organization
• Social By Design principles and practices