421 Put Digital to Work: Creating High-Touch Learning Globally

9:00 AM - 9:45 AM Thursday, November 18

Providing meaningful high-touch learning experiences was difficult before the pandemic, but now, more than ever, learners have increased expectations of technologically savvy, learner-centric, multi-national learning experiences and communities. Learn from three members of the Learning 2020 30 Under 30, who are rising stars in the digital learning space, as they discuss how their organizations are paving the way for creating meaningful digital learning experiences. Additionally, engage with a panel discussion of the rapid unlearning and learning that is necessary to thrive as a learning professional. 

In this session, you will learn:

  • How to apply digital learning strategies and tools to your globally diverse learning audiences
  • Ways to make digital learning experiences more meaningful to your learners
  • How you can leverage the learner community to make learning experiences more engaging

Marissa Hatch

Sr. TM Analyst


Marissa Hatch is a senior talent management analyst at PepsiCo. She has a passion for identifying, assessing, developing, and coaching talent at all levels of her organization. Prior to her current position, she held leadership, learning, onboarding, selection, and recruiting roles in the consumer packaged goods (CPG), professional services, and insurance industries. Marissa has an MBA in human resources & organizational behavior from the University of North Texas and a BA in psychology & communicology from the University of Hawaii.

Dalia Abbas

Instructional Designer


Dalia Abbas is an instructional designer working on developing career courses for Springboard, an education-based company. Dalia attended the American University in Cairo and worked in academia in Cairo, Istanbul, Guangzhou, and Silicon Valley. She completed a master's degree at the Harvard Graduate School of Education. Prior to Springboard, Dalia created customer-facing learning content for Zendesk. She currently works remotely from Milan, Italy.

Mudassir Nagaria

Learning Consultant

Al-Futtaim Group

Mudassir Nagaria is a learning consultant at Al-Futtaim Group located in Dubai, U.A.E, along with running his own consultancy, The Learning Astronaut. He is passionate about creating and facilitating blended learning experiences, with a focus on digital innovation and mobile learning. Prior to joining Al-Futtaim, Mudassir worked in creating digital learning experiences at Emirates Airlines and human resource development at The HCMS, creating training experiences for public and private sector clients such as Ferrari World Abu Dhabi and Saudi ARAMCO. Mudassir has completed work experiences in advisory services at PwC and ATOS SE.

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