People join communities to learn, to achieve their goals, and for a sense of belonging. It's not always easy to meet their intellectual and emotional needs. 

In this interactive session you will explore surprising lessons learned from running and leading two communities of practice. You will learn practical ways to better understand what motivates members, how to let your vision evolve, the importance of empathy, creating an inclusive and welcoming environment, and how to meet their needs at scale. 

In this session you will learn: 

• The importance of developing empathy for individuals 

• How to manage individual interactions with the need to scale 

• How to remain flexible enough to let things grow organically 

• About the types of setbacks to expect when leading a community of practice 

Session Takeaway: Attendees will receive a summary of the session’s key points and resources for further exploration.