207 Practical Lessons Learned Leading a Community of Practice

2:00 PM - 2:45 PM Thursday, July 28

People join communities to learn, to achieve their goals, and for a sense of belonging. It's not always easy to meet their intellectual and emotional needs. 

In this interactive session you will explore surprising lessons learned from running and leading two communities of practice. You will learn practical ways to better understand what motivates members, how to let your vision evolve, the importance of empathy, creating an inclusive and welcoming environment, and how to meet their needs at scale. 

In this session you will learn: 

  • The importance of developing empathy for individuals 

  • How to manage individual interactions with the need to scale 

  • How to remain flexible enough to let things grow organically 

  • About the types of setbacks to expect when leading a community of practice 

Session Takeaway: Attendees will receive a summary of the session’s key points and resources for further exploration.

Connie Malamed

Chief Mentor

Mastering Instructional Design

Connie Malamed is the founder of the Mastering Instructional Design community. She is a consultant, author, and speaker in the fields of online learning, visual communication, and information design. She has helped nonprofit, government, and corporate clients transform their content into effective and interactive learning experiences for more than 20 years. Connie is the author of Visual Design Solutions and Visual Language for Designers, and publishes The eLearning Coach website and podcast. She was honored with the Guild Master award in 2018 for contributions to the learning technologies industry.

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