103 Moving from Instructional Design to Social Design

10:00 AM - 10:45 AM Wednesday, July 27

Social learning and collaboration have jumped near the top of the Global Sentiment Survey again. This is no surprise given the renewed focus on new ways of working during COVID. Yet the same problems remain—How do you support it and where do you start?

L&D, technology, and leadership all have a role to play, but they might not be what you've been told or come to expect. In this session we’ll discuss the importance of a social-centered learning framework, the required shift from content creation to conversation creation, and illuminate the challenges faced when moving from instructional design to organizational social design.

In this session you will learn:

  • How a social-centered learning strategy benefits L&D, individuals and the organization
  • The importance of organizational design in influencing behaviors
  • How to approach small changes for big results
  • 10 skills for L&D to develop for the modern workplace

Mark Britz

Director of Event Programming

Learning Guild

Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.

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