203 Revenue Enablement: Where Learning & Business Strategies Connect
10:00 AM - 10:45 AM Thursday, March 17
Learning leaders often struggle to identify correlation (or causation) between their training programs and business outcomes. But the relatively new practice of revenue enablement does this remarkably well.
This session explores what revenue enablement can teach us about using business metrics in the design of performance support programs. Revenue enablement offers the perfect storm for learning leaders eager to strengthen the intersection between learning and business strategies. Through the full spectrum of performance improvement solutions, revenue enablement teams monitor sales metrics in real time to recommend, design, and deliver both tactical and strategic adjustments in how sales organizations go to market.
In this session, you will learn:
- How to determine which key performance indicators are most important to a business and link them to work tasks
- How to embed learning and enablement into your business strategy
- Strategies for monitoring and measuring key performance indicators across the revenue (sales) enterprise
Jeannette Munroe
Senior Director, Sales Enablement
Sodexo
Jeannette Munroe is a lifelong instructional systems designer who has worked in government, non-profit, academic, and commercial markets. She holds a summa cum laude BA in anthropology from the University of Pittsburgh and an MA in instructional systems design from the University of Maryland, Baltimore County, where she has been a faculty member of the graduate school for the past 16 years. Prior to her current position as senior director for North America revenue enablement at Sodexo, Jeannette was a media spokesperson and communications officer at the Central Intelligence Agency.