Performance support personnel need support themselves. This can range from teaching them how to set up and get started using an app to quickly training them in a few fundamental skills necessary to make the most of the tool.

In this session, you will explore how to combine mobile performance support apps with video-based microlearning and examine a real example of how this was done. You will learn how to determine where to use video-based microlearning and about the process of designing support for performance support tools. Finally, you will understand how to spend money wisely when developing video-based microlearning.

In this session, you will learn:

• How to add video-based microlearning in an app
• How to determine where and when to use video-based microlearning
• About the process of designing support for performance support tools
• About financial considerations in the development of video-based microlearning

Audience:
Novice and intermediate designers, project managers, and directors.

Technology discussed in this session:
Web apps and mobile devices.