Armando Mancera is a 16-year veteran in training and development.
He has held positions in instructional design, learning content
management, facilitation, and leadership. He completed his graduate
studies at Arizona State University, earning a master’s of education
degree with an emphasis in educational technology. His passion for
working in education revolves around using technology to enhance
learning strategies, and helping others gain skills and knowledge to
achieve their goals. At DISH, Armando leads the teams responsible for
designing training to support all of the company's customer acquisition
and retention efforts.