Lacey Jennings is a service delivery leader at Xerox Learning Services, where she partners with business leaders to create and implement enterprise learning services that enhance performance and drive business impact for clients in the high-tech sector. She is also an experienced business advisor, client manager, and learning practitioner. Before joining Xerox, Lacey was a manager of custom instructional design for PDI Ninth House, now KornFerry, and led its multimillion-dollar product development effort for The 7 Habits of Highly Effective People: Interactive Edition. More recently, her teams received nine industry awards in 2014. Lacey holds an MEd from George Mason University.