Laura (Filla) Winzen has served as an educational technology strategist in the Continuing Medical Education Division of the American Academy of Family Physicians (AAFP) for almost four years, where she helped implement and continues to administer the company’s first learning management system. Laura previously served as an assistant director of online operations in the distance learning department at Park University in Parkville, Missouri. She has over 20 years of instructional design and technical writing experience and earned her master of education degree in instructional design for online learning in 2007.