511 Secrets of Virtual Training Heroes
4:15 PM - 5:15 PM ET / 1:15 PM - 2:15 PM PT Thursday, October 27
Barbados AB
A virtual training hero is a learning and development professional that seemingly possesses superpowers—abilities beyond what's expected, easily engaging an online audience. They use their powers to make virtual learning more effective, protecting learners and their experiences from common nemeses like fear, technical problems, and organizational disbelief. Some heroes derive their status by using advanced technology while others practice skillful virtual design and facilitation techniques to achieve their successes. In this session we'll reveal the secrets to becoming exceptionally skilled and successful virtual learning professionals, aka "heroes." And you know what? It actually doesn't take superhuman powers to do it!
This session will be full of examples attendees can use immediately. While we demo the activities and processes, I'll share stories of application and experience with the many people I have trained virtually over the last two decades. Attendees will participate, analyze, and reflect upon the examples and processes shared. We'll discuss not only reactions but also the technical details and instructions involved in the making and delivering of each example. Following that, we'll spend time sharing how they will use these examples in their own training, and in what ways they would make adjustments for their content and audiences. Attendees will learn the secrets to becoming a virtual training hero!
In this session, you will learn:
- Three ready-to-use virtual learning activity examples
- A "never fail" debrief strategy to reflect on, validate, and encourage learning
- A job aid to assist you to make your own virtual learning activities
- Many ways to defeat the virtual training villains of fear, technical problems, and organizational disbelief
Technology discussed:
Zoom, Webex, Teams, Adobe Connect, PowerPoint, Padlet, Mentimeter

Kassy LaBorie
Founder & Principal Consultant
Kassy LaBorie Consulting
Kassy Laborie is a professional speaker, author, and The Original Virtual Training Hero at Kassy LaBorie Consulting, LLC. She is an author, facilitator, instructional designer who specializes in human connection in a remote world. She has trained thousands of people around the world on topics such as virtual learning, remote teams, and using live online technology in engaging and creative ways. Kassy loves helping organizations, learning teams, and training professionals experience success while working in a digital world. Take your online life from blah to AHA! In her previous role at Dale Carnegie Training, she was the director of virtual training services, a consultancy that partners with organizations to help them develop successful online training strategies. Kassy also served as the product design architect responsible for developing the company’s live online training product and experience. Prior to this, she was an independent master virtual trainer, a Microsoft software trainer, and a senior trainer at Webex, where she helped build and deliver training at the very first version of the Webex University. Kassy is the co-author of Interact and Engage! 75+ Activities for Virtual Training, Meetings, and Webinars (ATD Press 2022) and the author of Producing Virtual Training, Meetings, and Webinars (ATD Press 2021). A frequent speaker at industry conferences since 2006, she has presented at Training Magazine events including their yearly conference and Online Learning Conferences, Chief Learning Officer symposiums, The Virtual Learning Show, ATD’s TechKnowledge and International Conference & Exposition, DevLearn, Learning Solutions, and other Learning Guild conferences, as well as many local ATD Chapter events.