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513 Learning is Social: Building a Community of Practice
1:15 PM - 2:15 PM Thursday, October 21
Often developers find themselves working in silos, where they might be the only one who develops training. It can be difficult to find a group of like-minded individuals who understand the work and can help the developer learn and grow. Sometimes those resources just don't exist, and you have to make your own.
In this session, you'll learn about communities of practice, and how they can help you grow and develop as a designer. You'll learn about the primary characteristics of a CoP: community, practice, and knowledge domain. You'll learn how to use social media and professional organizations to find CoP's in your area. You'll explore how a CoP can help your organization by bringing its developers together to share ideas and standardize practices. We'll review how Washington state government has implemented eLearning CoPs at the agency and state-wide level to help raise the bar for all state eLearnings. Through this review, you'll get some basic steps to building your own CoP. You'll learn who should attend, and how to market it to attendees and management. And lastly, just because you build it, doesn't mean they will keep coming. So you'll learn different ways to engage the community and keep them coming back for more.
In this session, you will learn:
- What a community of practice is
- How a CoP can help you and your organization develop skills and establish standards
- How you can use social media and professional organizations to find a CoP that meets your needs
- What steps you can take to build your own CoP: from identifying members to marketing it to the masses
- How to keep the community engaged and coming back for more
Technology discussed in this session:
Web API, learning management system, learning content management system, learning reinforcement application, database
Session trailer:
Joe Waddington
eLearning Developer
Washington State Department of Enterprise Services
Joe Waddington started his career as a probation officer. He took a training position to take a "break" from the caseload work, and never looked back. He's been in the training world for over 20 years. A geek at heart, he has always tried to be on the leading edge of technology in the workplace. He developed eLearning for three different state agencies and leads a community of practice for eLearning developers throughout state government, helping to identify best practices and set development standards.
Sundae Delgado
eLearning Developer
Washington State Department of Enterprise Services
Sundae Delgado is currently a training leader, ITS, instructional designer & accessibility advocate for the state of Washington. She develops training for contract training for Washington state employees. She is the co-founder of the Washington state eLearning Community of Practice. She has worked for the Dept. of Labor & Industries as an instructional designer. While at L&I, she implemented the Customer Service University, a blended learning approach to improving customer service statewide through effective online (eLearning) and in-person training.