DDX On-Demand sessions are recorded videos you can access starting at this date and time and watch at your own convenience.

The Ebbinghaus Forgetting Curve shows that repetition is the key. However, people rarely revisit an eLearning course they have taken. When they try to retrieve a certain piece of information from a course, they are discouraged since the information is trapped somewhere within an hour-long module in a traditional LMS. The organization is asking for an efficient solution to serve both formal and informal learning needs with the content created by L&D. Why don't we take out the content and convert it into free form to be used for both purposes? What if it can be built in a way to be integrated in your current LMS? What if it costs $0 budget to build such a system?

In this case study session, you will look at the learning challenges and needs in our organization and how we selected the platform to meet the needs and constraints. Find out how we build the knowledge management system using a platform you probably already own: Microsoft SharePoint (and alternatives), with no additional budget required. You will explore how to develop the framework of the knowledge management system by mapping out the existing content and the format of the content (articles, videos, spreadsheet, FAQs, etc.), and the tactics to integrate the knowledge management system into any LMS. Finally, you will look at how real-life victories and setbacks bring us where we are today.

In this session, you will learn:

• Why we need knowledge management systems
• Technical features and functionalities required to build a minimum viable knowledge management system
• Development of the system content structure and framework
• A new delivery model to integrate the knowledge management system into the LMS
• The tips and pitfalls during implementation and maintenance

Technology discussed:
Microsoft SharePoint, knowledge management system