DDX On-Demand sessions are recorded videos you can access starting at this date and time and watch at your own convenience.
Research shows that broad-based subject matter or literacy training can positively impact frontline delivery and overall financial results. Still, literacy learning through traditional training methods can be difficult. Every time your frontline employee forgets basic concepts, it affects your credibility and bottom line. By using fun and engaging gamification approaches, you can develop online programs that deliver real time results.

In this session you'll learn about gamified mobile-responsive courses that have helped increase employee engagement, corporate knowledge, and most importantly, frontline results. Learn directly from Connect First Credit Union on how their organization converted their frontline financial literacy program into a self-directed, online playable map, improving overall literacy by as much as 7 percent for their most challenged learners. Discover how Connect First Credit Union uses points and badges to track learning behaviors and provide critical task-by-task feedback to support their staff and demonstrate return on investment. See the specific results that helped their team conduct a more detailed, data-driven approach to new course development and gain new ideas on how you can improve the impact of your corporate literacy programs.

In this session, you will learn:

• How gamification helps organizations deliver and improve employee literacy
• A live, real world example of the positive impact gamification has had on overall employee literacy
• How you can use gamification to teach different subjects to frontline employees
• Data-driven design principles that optimize and deliver on the promise of immersive online learning experiences

Technology discussed:
Gamification, online learning, mobile delivery, data visualization, AI/ML (extremely high level, how it relates to the data), API integration with existing environment (high level, i.e., single signon/simplicity for employee)